Refund Policy
Our Refund Policy
Registration Refund Policy
Registration for the 2nd Islands Water Congress, scheduled for 9–11 December 2026 in Montego Bay, Jamaica, is subject to the following refund and cancellation terms.
Participant Cancellations
Requests to cancel registration must be submitted in writing via email to: info@wra.gov.jm Refund eligibility is determined based on the date the request is received.
Refund Schedule
- Before 31 August 2026
Full refund minus administrative processing fees. - 1 September – 23 November 2026
50% refund of the registration fee. - After 23 November 2026
No refunds will be issued.
Registration Transfers
Participants unable to attend may request to transfer their registration to another individual from the same organisation. Transfer requests must be submitted before 23 November 2026.
Speaker Registrations
Programme Changes
The organisers reserve the right to make reasonable changes to:
- the programme
- speakers
- venue arrangements
- session formats
Such changes do not constitute grounds for a refund.
Event Cancellation or Force Majeure
If the Congress is cancelled due to circumstances beyond the organisers’ control, including but not limited to natural disasters, government restrictions, or public health emergencies, participants will be notified and refunds will be issued where feasible after administrative costs have been deducted.
The organisers are not responsible for travel or accommodation costs incurred by participants.
Payment Disputes
Contact
For refund requests or payment inquiries, please contact: info@wra.gov.jm